When asked about the success of Key Man Lock & Safe, Owner and Master Locksmith Glenn Letteer had this to say "When I opened Key Man 25 years ago I has no idea the direction the company would take. At the time I was a General Locksmith providing mobile service only. I knew nothing about operating a business. After completing my Master of Business Administration (MBA) degree, things began to make more sense. I was able to operate the back office portion of the business and inventory more effectively. This was only half of the battle. Providing excellent personalized customer service and quality products at a fair price was the other half. Throughout the years, our customers have become more than just customers to us. They have become friends. We have our customers to thank for making us #1 time and time again."
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