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"When we won the award last year, we believed our success was due to marketing and internet advertising. We have since learned our success is attributed to several factors. Those factors are superior customer service, quality products, fair prices, and treating our customers like friends and family. Our greatest advertising is not internet advertising and marketing. It is word of mouth. We receive referrals from so many individuals on a daily basis. Many of these individuals are not even customers. They are people who others told about us. We are so grateful for our loyal customer base."
For the second year in a row, Key Man Lock & Safe has won the #1 Utah Locksmith award. In addition to this award, Key Man also won #4 overall business in the State of Utah.
When asked what the secret to Key Man's success has been, Master Locksmith Glenn Letteer had this to say. "When we won the award last year, we believed our success was due to marketing and internet advertising. We have since learned our success is attributed to several factors. Those factors are superior customer service, quality products, fair prices, and treating our customers like friends and family. Our greatest advertising is not internet advertising and marketing. It is word of mouth. We receive referrals from so many individuals on a daily basis. Many of these individuals are not even customers. They are people who others told about us. We are so greatful for our loyal customer base."